New England Hematology/Oncology Associates
Quick Links
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Emergencies:
For life-threatening emergencies, please call 911 and ask to be taken to the Emergency Room at your local hospital. After the ambulance is called, you may contact the office or physician on call (see below) to inform them of the situation. If you are unable to do this, the Emergency Room staff should be asked to contact us after they evaluate you.
Urgent Issues:
During office hours, call (617) 658-6000 to reach the staff . Ask to speak to the nursing staff: They will contact your physician after they speak to you.
During evenings, weekends and holidays when the office is closed, the (617) 658-6000 phone number will reach our answering service who will page the physician on call for you. They will ask you for a brief reason for your call, the name of your regular oncologist, and your phone number including the area code. This information is put directly into the beeper of the physician-on-call and is very helpful. If you do not receive a call back from the physician, please call the answering service a second time and ask for the page to be repeated.
Routine Issues:
If you have questions regarding your appointment, upcoming diagnostic tests or need to relate a message to the nurses or to your physician, please call our main number (617) 658-6000 and ask for the administrative assistant who supports your physician.
Dr. Jeffrey Wisch: Administrative Assistant - Matt L.
Dr. Timothy O'Connor: Administrative Assistant - Chris R.
Dr. Caroline Block: Administrative Assistant - Chris R.
Dr. Robb Friedman: Administrative Assistants - Matt L.
Dr. Brenda Haynes: Administrative Assistant - Esmeralda R.
Dr. Susan Schumer - Administrative Assistant - Esmeralda R.
Beth Strand, Sabrina Balouna and Erin Maki: Administrative Assistant - Diane O.
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