NEHO personalized care in a private and comfortable setting for cancers such as breast, prostate, lung, colorectal and gynecological malignancies

NEHO's Prescription Drug Refill Policies

Appointments at NEHO
Contact NEHO
Prescription Refills

Vernon Cancer Center at Newton-Wellesley Hospital
2014 Washington Street
Newton, MA 02462

Phone: (617) 658-6000, Option 3
Fax: (617) 658-6001

It is always best to anticipate your prescription refill needs and have any necessary prescriptions written during your scheduled office visit or treatment. Please bring your pharmacy's phone number along with the container of medicine that needs to be refilled. If you are unable to do so, please call our office at the number above as early as possible during regular office hours for your refill of non-narcotic prescriptions. All prescription requests will be handled promptly. Have the container of the medication you need refilled handy when you call. Most mail-order prescription services now allow us to send prescriptions to them electronically. If your plan does not allow this, we will mail the prescription to you

By law, you must have a written prescription for narcotics such as Percocet, MS Contin or Oxycontin. That means no narcotic pain prescription can be made after office hours or during the weekends. No exceptions are possible because of Federal regulations. We are extremely sympathetic to your needs and we want you to have the medications you need when you need them, but we cannot violate the law. It is always best to anticipate and get your prescriptions written while you are seeing your physician. We thank you in advance for understanding these policies.

Please carefully monitor your need for pain medication refills and allow ample time to acquire a written prescription.

Prescription Refills Will NOT be given via email.

In an effort to provide efficient and timely service, as well as to protect patient privacy, we ask patients to respect the following prescription refill guidelines:

  • Bring a list of your medications, including over the counter medication and vitamin supplements, to every visit;
  • Give 24 hours notice for prescription refills;
  • Give 48 hours notice for controlled substance refills (i.e., narcotics);
  • We can usually send mail order prescriptions directly though our electronic medical record system. If not, we will notify you that the prescription will instead be mailed to you to send in yourself;
  • Be prepared to show photo identification when picking up prescriptions or medication samples;
  • If someone other than the patient is picking up a prescription, he/she must be 18 years or older and must be prepared to show photo identification.

Prescription refills require (please supply all the following information):

  • Name and date of birth;
  • Name of medication;
  • Dosage directions;
  • Supply designations (i.e., 30 or 90 day supply);
  • Pharmacy name and location;
  • If requesting written prescription, specify pick-up or mail prescriptions to you.